Privacy Policy
We ask that you read this Privacy Policy carefully as it contains important information on who We are, how and why We collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
1. About us
1.1 https://www.dailybreadconsultancy.co.uk/ (Website) is brought to you by the Daily Bread Consultancy Ltd, a company incorporated and registered in England and Wales under company number 13326042 whose registered office address is at 7 – 9 The Avenue, Eastbourne, East Sussex, United Kingdom, BN21 3YA.
1.2 We take the privacy of our customer and Website visitors very seriously. We ask that you read this privacy policy (Policy) carefully as it contains important information about how We will use your personal data.
1.3 The Daily Bread Consultancy Ltd (We or us) collects, uses and is responsible for certain personal information about you. When We do so We are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and the Data Protection Act 2018. We are responsible as ‘controller’ of that personal information for the purposes of those laws.
1.4 If you have any queries about how We use your information you can contact us by emailing sam@dailybreadconsultancy.co.uk or calling us on 07813894595.
2. Introduction
2.1 Daily Bread Consultancy is a limited company comprising a consortium of charity consultants.
2.2 Daily Bread Consultancy controls and processes information about anyone who submits their information via the Daily Bread Consultancy website. We will obtain personal information you provide when you send us feedback, submit data onto our Website or over the phone, post material, complete forms, report a problem with the Website, contact us for any reason and by any medium, and share information via the Website’s social media functions. This Privacy Policy explains how any personal information We hold will be treated.
2.3 Personal information refers to any information from which you can be identified, such as your name or email address. All personal information that We obtain from you via the Website will be treated in accordance with this Privacy Policy and any other relevant legislation.
2.4 Daily Bread Consultancy has taken all necessary steps to ensure compliance with the General data Protection Regulation (GDPR) for itself as well as any third parties.
3. How We will process and protect your personal information
3.1 Daily Bread Consultancy processes information about customers and potential customers in order to communicate with them regarding potential contracts of work. This information may need to be shared with third parties (consultant partners We work with), in order to carry out the above purposes, but only where absolutely necessary. Under data protection law, We can only use your personal information if We have a proper reason for doing so, e.g.:
- to comply with our legal and regulatory obligations;
- for the performance of our contract with you or to take steps at your request before entering into a contract;
- for our legitimate interests or those of a third party; or
- where you have given consent.
3.2 A legitimate interest is when We have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
3.3 If you are providing personal information on behalf of someone else, for example, registering someone else to attend an event via the Website or submitting an extended membership form, you confirm that they have appointed you to act for them and they consent to the processing of their personal information for the particular purpose, including any sensitive personal information. You confirm also that you have informed them of our identity and the purpose for which our personal data will be processed.
3.4 We may retain a record of any contact you make with us. The personal information We collect about you depends on the particular activities carried out and the reason for the processing. Such information includes, but is not limited to:
- your name, address and contact details;
- details of any feedback you give us by phone, email, post or via social media;
- financial, transaction, technical information;
- profile, usage and marketing and communications data; and
- information about the services We provide to you.
3.5 Daily Bread Consultancy will adhere to the key principles of data protection:
- to control and process data fairly, honestly, and transparently,
- to follow the Purpose Limitation Principle, only using information for the purpose that it was originally collected,
- to minimise the use of data – steps will be taken to erase or anonymise any unnecessary data,
- to maintain accurate records across all systems and rectify inaccuracies without undue delay,
- to retain information for no longer than necessary,
- to ensure all personal information is secure, including any processed by third parties.
3.6 In order to ensure these principles are upheld Daily Bread Consultancy is committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures that safeguard the information you provide to us.
3.7 Any breaches will be reported to the person or persons in question as well as the Information Commissioner’s Office as soon as possible and no longer than 72 hours after the breach occurs.
3.8 Daily Bread Consultancy occasionally employs, or has agreements with third party organisations or individuals to carry out business functions on behalf of the Company. All third party processors must be able to demonstrate they are compliant with the General Data Protection Regulations.
3.9 The table below explains what We use (process) your personal information for and our reasons for doing so:
| What We use your personal information for | Our reasons |
| To provide services to you | For the performance of our contract with you or to take steps at your request before entering into a contract |
| To prevent and detect fraud against you or the Daily Bread Consultancy | For our legitimate interests or those of a third party, i.e. to minimise fraud that could be damaging for us and for you |
| Conducting checks to identify our customers and verify their identity | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g. policies covering security and internet use | For our legitimate interests or those of a third party, i.e. to make sure We are following our own internal procedures so We can deliver the best service to you |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests or those of a third party, i.e. to be as efficient as We can so We can deliver the best service for you at the best price |
| Ensuring the confidentiality of commercially sensitive information |
For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures | For our legitimate interests or those of a third party, i.e. to be as efficient as We can so We can deliver the best service for you at the best price |
| Preventing unauthorised access and modifications to systems |
For our legitimate interests or those of a third party, i.e. to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations |
| Updating customer records |
For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that We can keep in touch with our customers about existing orders and new products |
| Statutory returns | To comply with our legal and regulatory obligations |
| Ensuring safe working practices, staff administration and assessments |
To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. to make sure We are following our own internal procedures and working efficiently so We can deliver the best service to you |
|
Marketing our services and those of selected third parties to: —existing and former customers; —third parties who have previously expressed an interest in our services; —third parties with whom We have had no previous dealings. |
For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers |
| Credit reference checks via external credit reference agencies | For our legitimate interests or those of a third party, i.e. to ensure our customers are likely to be able to pay for our products and services |
| We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance. | For our legitimate interests or those of a third party, i.e. to ensure our employees are trained to provide you with the best possible service. |
| To notify you of changes to the Website or to our services or products that may affect you | For our legitimate interests or those of a third party, i.e. to ensure you’re up to date with our services and to promote any change. |
| External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts |
For our legitimate interests or a those of a third party, i.e. to maintain our accreditations so We can demonstrate We operate at the highest standards To comply with our legal and regulatory obligations |
4. Disclosure of your personal data
4.1 We routinely share personal information with:
- third parties We use to help deliver our services to you, e.g. payment service providers, warehouses and delivery companies;
- other third parties We use to help us run our business, e.g. marketing agencies or website hosts;
- third parties approved by you, e.g. social media sites you choose to link your account to or third-party payment providers;
- credit reference agencies;
- our insurers and brokers;
- our bank.
4.2 We only allow our service providers to handle your personal information if We are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g. in relation to ISO accreditation and the audit of our accounts.
4.3 We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
4.4 We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
5. Transfer of your information out of the EEA
5.1 To deliver services to you, it is sometimes necessary for us to share your personal information outside the United Kingdom (UK), e.g.:
- with your and our service providers located outside the UK;
- if you are based outside the UK;
- where there is an international dimension to the services We are providing to you.
5.2 These transfers are subject to special rules under UK data protection law.
5.3 These countries may not have the same data protection laws as the United Kingdom. We will, however, ensure the transfer complies with data protection law and all personal information will be secure.
6. Marketing
6.1 We may use your personal information to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.
6.2 We have a legitimate interest in processing your personal information for promotional purposes. This means We do not usually need your consent to send you promotional communications. However, where consent is needed, We will ask for this consent separately and clearly.
6.3 You have the right to opt out of receiving promotional communications at any time by:
- contacting us at sam@dailybreadconsultancy.co.uk
- using the ‘unsubscribe’ link in emails.
6.4 We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
7. Your rights
7.1 Upon request Daily Bread Consultancy customers and anyone who has submitted personal information to Daily Bread Consultancy have the following rights:
- to access any personal information We hold in a clear, transparent and accessible format, to be sent to themselves or another organisation at their request,
- to request a copy of any information held, within one month,
- to be forgotten (formerly known as Erasure),
- to request inaccurate information is rectified without undue delay,
- the restriction of use of any information until the processing is proven to be lawful or inaccuracies have been corrected,
- to object to any communications and opt-out of further such communications.
7.2 All these rights can be accessed by contacting the Daily Bread Consultancy office by email or telephone.
7.3 Daily Bread Consultancy will delete any personal information if the data is no longer needed for the purpose it was collected after two years or at the legitimate request of the individual. We may retain personal information for longer than two years if there is a legal reason or requirement.
7.4 Daily Bread Consultancy will restrict the processing of any personal information if the accuracy is contested, there has been an objection to the processing of the information, the information is requested for legal purposes, or there is a pending request to be forgotten.
7.5 The Daily Bread Consultancy website collects cookies in accordance with our cookie policy, which can be found here. Every website visitor is asked to choose their cookie preferences and can change their preference via cookies setting page at any time.